Yeah, YouTube's become like so many things - short of a lawsuit, you're not going to get anywhere trying to get to a human being.

a lot of which ultimately coincide with teaching good values and equal treatment of others.

Exactly. My parents always taught me to respect other people, say please and thank you, etc. I'm not saying that I was perfect and that I never made mistakes, but at least when I did, I sure as heck knew I did and made up for it.